Most Frequently Asked Questions About HomeSource

1. Are you a buying club or do you charge any fees to your customers?
   NO.  We are not a buying club and we don't charge membership fees, hidden or extra fees to our clients for any reason.  We are, however, limited in the amount of time we have available to work with non-commercial clients, so please try to plan your appointments as much in advance as possible.
2. Why are your prices so much lower than retail furniture stores?
   As a commercial supplier to our clients in the real estate industry, we sell the highest quality furnishings at commercial wholesale prices.  Our business structure is very different from that of a typical retail store in that we do not incur the high costs associated with mass market advertising, commissioned sales staff, and high-priced retail showroom space.  As a commercial supplier, our operating costs are a fraction of typical retail stores.
   
   
3. Do you have a showroom?
   Yes.  Our private showroom is open exclusively by appointment.  To set an appointment or for specific directions please click on Contact Us for local information.
    
4. Why are you only available by appointment?
   We operate by appointment for two reasons.  First, we are not a retail store, and therefore we do not staff our showroom with sales people that work retail hours.  Working by appointment allows us to match our staffing levels exactly to our needs, and eliminate unnecessary costs.  Second, since we are primarily a commercial supplier, the time we are able to spend with consumers is limited.  Setting showroom appointments ensures we are available to deliver the personalized service that sets us apart from our competition. 
    
5. What are your showroom hours?
   We are available for appointments Monday-Saturday, including some evenings.  We are closed on Sundays.
    
6. What furniture brands do you carry?
   We carry high quality furniture from dozens of the leading name brand manufacturers.  You will notice that we do not list these manufacturers or their products on our website.  This is due to agreements we have with our manufacturers to avoid conflict with retail furniture stores that carry the same items at much higher prices.  We are happy to show you our entire collection of product lines when you visit our showroom.
    
7. Do you stock products or is everything special ordered?
   We stock some items and others are ordered specifically for you at the time you purchase.  Due to the size of our selection it would be impossible to stock every item we have available.  Eliminating excess inventory is yet another way we keep overhead low.  
    
8. How should I prepare for my appointment?
   To make sure that your time is well-spent, you should bring the following information to your appointment: room measurements, size constraints, style preferences, and any wood, fabric, or paint colors you are trying to compliment.
    
9. Do you deliver to my home?
   We offer professional home delivery and setup for a small fee that varies by the location of delivery and the number & type of items being delivered.  This fee is quoted at the time of sale.
    
10. So, what's the catch?
    In short, there is no catch.  We operate our business under a simple core concept of Trust.  We believe that operating with honesty and integrity will lead to trust with our clients, and a successful business with a repeat client base.  We do no offer "sales" or financing gimmicks, nor do we employ any type of pressure sales tactics.  Our offer is simple - quality furniture at a great price every day.  Give us a call and see for yourself - we know it will be worth your time.